Real gold and silver | Gift box included

Privacy policy

Last updated: November 12, 2025

Atelier Mier respects your privacy and handles your personal data with care.
In this statement, you can read which data we collect, why we collect it, and how we protect it.

1. Who is responsible for your data?

Atelier Mier
Prins Bernhardstraat 4, 2181RK, Hillegom
KvK (Chamber of Commerce): 68964862

VAT: NL001217377B24

Email: hi@ateliermier.com

Website: www.ateliermier.com

Atelier Mier is the data controller as defined under the General Data Protection Regulation (GDPR)

2. What data do we collect?

We process personal data that you actively provide to us, such as:

  • Name and surname
  • Address details
  • Email address
  • Phone number
  • Payment details
  • Order and purchase history
  • Any messages you send to us (via email or contact form)

 

In addition, we automatically collect limited technical data when you visit our website, such as:

  • IP address
  • Browser information
  • Pages visited
  • Cookies (see our Cookie Policy)

3. Why do we collect this data?

Atelier Mier uses your data exclusively for:

  • Processing and shipping your order
  • Answering questions and providing customer service
  • Handling payments and administration
  • Sending service updates (such as order confirmations)
  • Improving our website and user experience
  • Optional marketing communication — only if you have given explicit consent

4. How long do we keep your data?

We do not keep your data longer than necessary:

  • Order data: up to 7 years (legal administrative requirement)
  • Contact forms or emails: up to 1 year
  • Newsletter subscriptions: until you unsubscribe

 

You can request deletion of your data at any time.

5. Do we share your data with third parties?

Atelier Mier never sells your data to third parties.
 We only share your data with partners necessary to perform our services, such as:

  • Payment providers (for secure payments)
  • Delivery services (for shipping your order)
  • IT and hosting partners (for website functionality)

 

We have signed data processing agreements with all these partners to ensure your information remains protected.

6. Newsletter and marketing

You can subscribe to our newsletter to receive inspiration, updates, and special offers.
You will only receive these emails if you have given explicit consent.
You can unsubscribe at any time via the link at the bottom of each email.

7. Cookies

Atelier Mier uses cookies to ensure the website functions properly and to improve your browsing experience.


Read more in our Cookie Policy.

8. How we protect your data

We take appropriate technical and organizational measures to protect your data against misuse, loss, or unauthorized access.
Examples include:

  • Secure connection (SSL certificate)
  • Strong passwords and restricted access
  • Regular updates and backups

9. Your rights under the GDPR

You have the right to:

  • Access your personal data
  • Correct any inaccuracies
    Request deletion of your data (“right to be forgotten”)
  • Request transfer of your data to another party
  • Object to the processing of your data

 

To make a request regarding your rights, please contact us at hi@ateliermier.com.
We will respond within 14 days.

10. Complaints

If you are not satisfied with how we handle your data, please contact us first — we’ll do our best to resolve it together.
If we cannot reach a solution, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)  www.autoriteitpersoonsgegevens.nl.

11. Changes to this policy

Atelier Mier may update this privacy policy from time to time, for example due to legal changes or updates to our services.
The latest version will always be available on our website.